What services does Mister Scooper offer?

Mister Scooper provides pet waste removal services for both residential and commercial clients, including poop scooping, brown spot treatment, and lawn deodorizing.

How can I schedule a service?

You can schedule services online through our website or by calling us directly at 555-555-5555.

Do I need to sign a contract for recurring services?

No, Mister Scooper offers flexible service options without requiring any contracts.

What areas do you serve in San Antonio?

We serve neighborhoods including Shavano Park, Hollywood Park, Stone Oak, and Timberwood Park, covering zip codes 78230, 78231, 78248, 78249, 78216, 78232, 78247, 78258, 78259, 78260, and 78261.

How often can I schedule services?

Mister Scooper offers flexible scheduling options, including weekly, twice a week, bi-weekly, or one-time services, to accommodate your specific needs.

How do you ensure the cleanliness and safety of your equipment?

All tools are disinfected before each yard to ensure safety and cleanliness for all pets.

What happens if my gate is locked during the scheduled service time?

 It's important to ensure gates are unlocked on the day of service. If a gate is locked, the technician may not be able to access the yard, and the service might need to be rescheduled.

Can my dog be in the yard during the service?

Yes, as long as your dog is friendly and allows the technician to perform their duties without interference.

How do you handle waste disposal?

Mister Scooper removes the collected waste from your property, ensuring your yard remains clean and odor-free.

What are your payment options?

We offer automated billing with multiple secured payment options for convenience.

Are you licensed and insured?

Yes, Mister Scooper is a licensed and insured professional service, prioritizing client safety and peace of mind.

Is there an extra charge for the first-time clean-up?

There may be an additional fee for the initial clean-up, especially if there has been a significant accumulation of waste over time. This will be determined during the initial consultation.

What measures do you take to ensure the safety of my pets during service?

 Technicians are trained to interact safely with pets. They ensure gates are securely closed after each visit and send a photo confirmation to clients.

How do I know when my yard has been serviced?

Mister Scooper sends a reminder before each visit and provides a photo of your secured gate after the service is completed.

What if I need to reschedule or cancel a service?

 Clients can reschedule or cancel services by contacting Mister Scooper directly. It's recommended to provide notice in advance to accommodate any changes.

Do you offer services during inclement weather?

Mister Scooper operates year-round. However, severe weather conditions may cause rescheduling. Clients are notified promptly in such cases.

How can I provide feedback about the service?

Mister Scooper values client feedback. You can provide feedback by contacting us via phone or email at service@misterscooper.com.